Política de envío

Order Processing All orders are processed within 1 to 3 business days after receiving your order confirmation. During this period, we prepare, quality check, and package your order. Orders placed on weekends or holidays will begin processing on the following business day.

Shipping Times We ship worldwide. Estimated delivery times are:

  • International Shipping (Worldwide): 7 to 12 business days

  • Total Estimated Delivery Time: 10 to 15 business days (including processing)

Shipping Costs Shipping costs are calculated automatically at checkout and may vary depending on the destination country and selected shipping method.

Tracking Number Once your order has been processed and shipped, you will receive an email containing:

  • Your tracking number

  • A direct link to track your package

Note: It may take a few hours for tracking information to update depending on the carrier.

Incorrect or Incomplete Address Customers are responsible for providing a correct and complete shipping address. If a package cannot be delivered due to an incorrect or incomplete address provided by the customer, the customer will be responsible for any re-shipping costs.

Customs, Duties, and Taxes International orders may be subject to customs duties, tariffs, or local taxes depending on the laws of the destination country. These additional fees are the sole responsibility of the customer.

We have no control over:

  • Customs clearance delays

  • Fees required by local tax authorities

  • Manual package inspections

Shipping Delays While we strive to meet our estimated delivery times, occasional delays may occur due to:

  • Customs processing

  • Local or national holidays

  • Severe weather conditions

  • Carrier volume spikes

We cannot guarantee exact delivery dates, but we always do our best to get your order to you as quickly as possible.

Order Not Received If your estimated delivery time has passed and you have not received your package:

  1. Check your tracking link for status updates.

  2. Contact your local post office or carrier to see if they are holding your package.

  3. If you still need assistance, contact us at madisonwreath@use.startmail.com.

Contact Us For any shipping-related questions or inquiries, please reach out to us at:

📩 madisonwreath@use.startmail.com